Rihendra, Rihendra, 		Sudibyo, Djoko, AND 		Mumin, Adhi.
" Analisis Kepuasan Tamu Terhadap Pelayanan Petugas Penerima Tamu (Guest Service Agent) Di Pangeran’s Beach Hotel Padang (Studi Kasus Tamu Pria Dan Wanita)" <em>JURNAL Public Administration, Business and Rural Develoment Planning</em> [Online], Volume 1 Number 2 (10 February 2020)